FAQs


HOW CAN I REACH YOU?

You can contact us via support@ivroe.com.

DOES SHIPPING COST DIFFERS IN DIFFERENT COUNTRIES?

No. ivroe provides free worldwide shipping to all countries. Our exclusive clothes can reach you everywhere for free!

HOW MUCH TIME DO I HAVE TO WAIT FOR MY PRODUCT TO BE SHIPPED?

Once we receive your payment for your orders it takes up to 5 working days to prepare the package to be shipped. When your order will be ready to go you will receive a confirmation letter to your email with tracking number.

Usually, it takes 7-30 days to deliver the product to your home. ivroe is a startup that collaborates with suppliers from all over the world to make its customers happy and at the moment can't make things go faster.

Note that shipping time also depends on a country in which we send products. Please be patient and you will receive your favourite products!

CAN I RETURN THE PRODUCTS I BOUGHT?

We are sure that you will love our clothes and won't need to return it. However if for some reason you don't like your product you can return it to our inventory and get a refund.

We refund products that can be damaged.

Note: We do not refund products that are on sale but we make exceptions if something goes wrong.

Please pick your sizes and products carefully.